How the 2026 Regulations Will Impact International Online Gambling Operators in New Zealand

September 11, 2024
3,088 Views
Kristijan Lekoski

As New Zealand prepares for the rollout of its new online gambling rules by 2026, it is very expected that a new shape of the landscape will be an international online gambling operator. Some of the key concerns to highlight include consumer protection, responsible gambling, and fair play. Below, we go into detail about how new regulations may impact international operators and what they will have to take into consideration to navigate the market with real insights.

Essentially one of the expected consequences of the new regulation is that the international operators will be under more pressure and regulatory attention from now on. New Zealand’s regulatory authorities are set to increase their business specifications’ levels as to demand compliance to New Zealand laws and ethics in all gambling activities, including those conducted online by operators in other countries. This may include stringent measures that include licensing, comprehensive reporting requirements and measures to reduce the cases of problem gambling. Local and international operators will have to familiarize and/or meet certain of these requirements in order to secure as well as sustain approval to offer their services in New Zealand.

The centerpiece of the new regulations is consumer protection. Similar to other jurisdictions, the New Zealand regulatory framework will likely be very specific about player protection, from responsible gambling tools to transparency in the games offered. International operators that expand into the market will need to adjust their platforms to meet these requirements, which could well include features like self-exclusion options, deposit limits, and access to problem gambling support services. It will be important that these are in place to ensure the trust of players and make sure a foothold is gained within the New Zealand market.

Further, from the 2026 regulations it is anticipated that there will be stricter policies regulating advertising and promotions. International operators will have to follow them to various regulation changes with regards to how they can promote their services to Kiwi players. This could comprise banned ads content as well as restriction on the offer made to the customer, and the statutory message on gambling responsibly to be displayed in every ad. There is the need for operators to be ready to adapt on this hence making sure that any form of promotion that is conducted is now in line with these regulations to avoid penalties and to create goodwill.

Another angle that these new regulations can take is with the emphasis on fair play and integrity of the game. Probably, the New Zealand authorities will make sure that every single online game offered by international operators meets high standards regarding fairness and transparency. This can be made possible through regular audits, processes of certification, and by forcing operators to use certified RNGs, among other measures for ensuring fairness. This means that international operators will have to take the same approach in terms of investment in these standards and preparation for continued scrutiny to maintain the right to operate legally in New Zealand.

The changes in regulations also open some possibilities for the international operators. While the compliance burden is not to be underestimated, mastering the rules of the game will lead to a fascinating market. It has also been projected that the online gambling business in New Zealand will expand in the future as more consumers become interested in it and the availability of better technologies. Thus, international operators can position themselves as legitimate and compliant market participants in this growing market and possibly obtain an advantage over other operators that are not ready for such changes.

Bonus codes will also be impacted by the new regulations and are perhaps one of the most integral parts of online gambling. The casino bonus codes used to extend special promotions and rewards to players, must fall in step with the new guidelines-which means international operators must ensure their bonus offerings are clear and equitable and meet all regulatory norms. For instance, bonus codes should clearly state conditions such as wagering requirements and their expiry dates to avoid misleading players. All the promotional offers are to be obliged toward the regulations taken by New Zealand to keep the compliance and build trust among the citizens there.

According to Erik King an expert in Gambling Regulation and Compliance, there are a great amount of changes that need to be made in New Zealand for international operators, a major one being the emphasis on consumer protection, fair play, and transparent marketing: “The new regulatory environment in New Zealand may pose challenges as well as opportunities for international operators that should respond proactively to introduced changes in a non-stop manner.”

This makes for the fact that, starting in 2026, New Zealand's online gambling will establish new changes for international operators: increased compliance requirements, more measures toward consumer protection, and a greater control of advertising. While changes of such a scale can appear daunting, they equally bring forth massive opportunities for operators ready to adapt and align themselves with the new standards. Still, international operators have managed fairly successfully to enter and shape the online gambling market in New Zealand, mainly through measures such as reinforcing fair play, responsible gambling tools, and marketing transparency.

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